Things to Consider When Choosing a Freight Forwarder

14 Oct 2021 Logistics

If you need to ship large orders but do not have time to worry about the logistics, a freight forwarder may be the perfect solution. A freight forwarder is an organization that specializes in logistics and acts as an agent for other businesses that need to ship products or materials. By using their network and knowledge, freight forwarders plan out the freight shipment, how it will be shipped, and the paperwork required. As leading providers of third-party logistics solutions and other freight services, the team at C&D Logistics knows how important it is to choose the right freight forwarder. That is why they have provided a list of important things to consider when choosing a freight forwarder to help you make an informed decision.

Learn about some helpful shipping tips for small businesses.

4 Things to Look for in a Freight Forwarder

To ensure that you are getting the right solution for your business, look for a freight forwarder with the following qualities:

1. Experience and a Good Reputation

Building a trusted reputation can take years. If a freight forwarder has numerous positive reviews and a generally positive reputation, they are likely doing something right. In addition to their reputation, be sure to consider their level of experience. For example, if your shipment will involve import and export customs, you will need a freight forwarder that knows how to navigate the laws and regulations in both the country of origin and the destination. This combination of a good reputation and applicable experience will help to ensure a smooth and hassle-free experience.

2. An Established Network and Strong Connections

Industry relationships and networks are crucial for freight forwarders as they can be the difference between success and failure. A well-established network can result in lower rates and global reach, allowing you to get your products where they need to be while reducing costs. Be sure to ask a freight forwarder for references or a list of providers they work with.

3. A Variety of Services

If your business requires multi-modal shipments or you need to ship hazardous materials, you need to work with a forwarder who can provide the appropriate services. Discuss all aspects of your supply chain with possible forwarders to ensure they provide all the services you will require. If they are only local or only offer a few services, they might not have the flexibility, expertise, or reach that you need.

4. Transparency and Open Communication

Communication is key for any industry. When choosing a freight forwarder, look for a provider with a transparent pricing structure, effective tracking services, and the ability to provide regular updates. This provider should also be easy to reach in the event of a problem or emergency.

To learn more about their freight forwarding services and other freight shipping solutions, get in touch with the team at C&D Logistics. They can be reached through their online contact form and will be happy to answer any questions you may have.