What is Proactive Monitoring?
25 Jun 2019 IT Services
Understanding what proactive monitoring is and why you should use it will help you make an informed decision about whether or not choosing this IT service is in your best interests. At Next Hop Solutions, they understand the importance of selecting the best IT services for your unique business needs. That is why they offer a range of IT solutions that are perfect for businesses of all shapes and sizes.
What is Proactive Monitoring?
Proactive monitoring, also known as remote monitoring and management, works to continuously monitor the overall stability and security of an IT network. By tracking and maintaining all desktops, routers, mobile devices, and networks on the same system from one centralized location, proactive monitoring is a non-intrusive service that keeps your IT assets running securely and efficiently.
Why do You Need Proactive Monitoring?
All IT networks require regular patching and upgrades, as well as ongoing maintenance, to ensure that everything is functioning properly and running securely. Proactive monitoring works to handle all of these elements, allowing you to spend more time focusing on your business and less time worrying about any IT-related issues.
Since proactive monitoring continually tracks the overall health of your IT assets, this IT service can deal with any issues before they can cause any real problems. This includes detecting failures or security issues and resolving them without even having to visit your office.
What Does Proactive Monitoring Cover?
Some of the common services that are included with proactive monitoring include:
Managing Patches
After the initial release of a software application, patches are often required to fix existing problems, as well as to prevent security issues. Proactive monitoring services deploy and implement patches automatically, so you will never have to worry about missing any critical updates.
Installing New Software
Proactive monitoring eliminates the need to manually install software on your devices. All devices that are being proactively monitored by an IT service provider can be set up with the software you need and deployed remotely.
Protecting Against Malware
Proactive monitoring provides comprehensive anti-malware and antivirus software that scan and maintain the network’s IT security, protecting sensitive data that is both stored and shared. All anti-malware management and monitoring services use anti-spyware, phishing tools, and antivirus solutions for protecting your tech resources.
Performing Ongoing Audits
Rather than having to take the time perform hardware and software audits on your own, proactive monitoring solutions constantly handle collecting important information, such as serial numbers, a list of devices, end of warranty information, and what software has been deployed.
If you would like to learn more about what proactive monitoring is and why you should use it, or if you are interested in one of their IT services, please contact Next Hop Solutions at 1-855-482-5141 or by requesting a consultation on their website.
